At Livecasino, your privacy is not merely a legal obligation — it is a core value we uphold. Find out exactly how we collect, use, and protect your personal information as a valued Malaysian player.
Full encryption of all player data
Your information is not sold to third parties
In Accordance with the Personal Data Protection Act
You can access, edit or delete your data
Livecasino.cx ("Livecasino", "we" or "our platform") respects the privacy of every individual who uses our platform. This Privacy Policy outlines in detail how we collect, store, use, disclose and protect your personal information when you register, login or use any service available on Livecasino.
This document is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data protection. We are committed to ensuring your information is handled with full transparency, integrity, and accountability at all times.
Livecasino only collects information that is strictly necessary to provide a safe, fair and responsible service. We do not collect excessive or irrelevant data beyond what is required to operate our platform.
When you register an account at Livecasino, we collect basic information required to verify your identity as part of the Know Your Customer (KYC) process. This process is mandatory to comply with anti-money laundering (AML) requirements and to ensure you are an eligible player on the platform.
| Data Type | Example Information | Purpose of Collection |
|---|---|---|
| Personal Identity | Full name, date of birth, MyKad/passport number | KYC verification, fraud prevention |
| Contact Information | Email address, phone number | Account communications, security notifications |
| Financial Information | Bank account number, e-wallet details | Deposit and withdrawal processing |
| Technical Data | IP address, device type, web browser | Account security, fraud detection |
| Activity Data | Betting history, transaction records | AML compliance, dispute resolution |
| KYC Documents | MyKad photo, verification selfie | Identity verification, duplicate account prevention |
In addition to information you provide directly, our systems automatically record certain technical data when you use the platform. This data is essential for maintaining account security, detecting suspicious activity, and improving overall platform performance.
Every piece of data we collect has a clear and legitimate purpose. Livecasino does not use your data for any purpose not stated in this policy without first obtaining your additional consent.
Livecasino maintains a strict policy against selling or arbitrarily disclosing your personal data to any third party. However, there are limited situations where we need to share certain information with specific parties to ensure the platform operates properly and remains legally compliant.
We work with carefully selected third-party companies to support our platform operations. All these partners are bound by strict confidentiality agreements and are only permitted to use your data for the specified purposes.
In certain circumstances, Livecasino may be legally required to disclose player information to the relevant authorities. This includes requests from law enforcement agencies, courts, or legitimate regulatory bodies. We will always ensure that any such disclosure is legally valid and limited strictly to the information that is genuinely necessary.
Protecting your data from unauthorised access, breaches or misuse is a responsibility we take extremely seriously. Livecasino continuously invests in the latest security technologies and follows industry best practices to ensure your data remains protected at all times.
Livecasino uses cookies and similar tracking technologies to enhance the user experience, maintain session security and analyse platform usage patterns. Cookies are small text files stored on your device when you visit our platform.
You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect platform functionality and your overall gaming experience.
As a Livecasino player, you have clear rights over your personal data under the Personal Data Protection Act 2010. We respect and fully facilitate the exercise of these rights without any unreasonable restrictions.
You have the right to request a copy of all personal data we hold about you at any time through our support team.
If any of your information is inaccurate or out of date, you have the right to request immediate correction and we will update it accordingly.
You can request the deletion of your personal data upon account closure, subject to our legal data retention obligations.
You can request that we restrict the processing of your data in certain situations while we investigate any objections you raise.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider.
You can object to the processing of your data for direct marketing purposes and we will stop immediately upon your request.
Livecasino retains your personal data only for as long as necessary for the purposes stated in this policy or as required by Malaysian law. We enforce a strict data retention policy to ensure no data is kept longer than necessary.
We may update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or technological developments that affect how we handle data. Any material changes will be communicated to you via in-platform notifications or your registered email at least 14 days before the changes take effect.
The latest update date is always clearly displayed at the top of this page. We encourage you to review this policy periodically so you are always informed of how we protect your information. Continued use of the platform after any changes take effect will be considered your acceptance of the latest version of this policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, our Data Protection Officer team is ready to assist you at any time.
At Livecasino, your data security is not an add-on — it is the foundation of every platform design decision we make.
Every bit of data transmitted between your device and our servers is protected with military-grade 256-bit SSL encryption — the same standard used by leading financial institutions worldwide.
Our KYC process uses trusted document verification and facial recognition technology to ensure only verified players can access accounts, protecting you from unauthorised account takeovers.
Our anomaly detection system operates around the clock to identify and block suspicious activity — from unauthorised login attempts to unusual transaction patterns.
Sensitive data such as financial information and KYC documents are stored in separate server segments with layered access controls, minimising exposure risk in the event of a security incident.
Through your account settings, you can manage your privacy preferences, withdraw marketing consent, request a copy of your data or close your account — all easily and without bureaucratic hassle.
Livecasino operates in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and the international ISO 27001 standard. Compliance audits are conducted annually by accredited independent bodies.
Join over a million Malaysian players who trust Livecasino for a safe, fair, and responsible online casino experience. Your privacy is guaranteed — register now and see the difference for yourself.