Official Document

Terms and Conditions Livecasino

Please read this document carefully before using our platform. By registering or logging in to Livecasino, you agree to comply with all terms stated below.

Updated: 1 January 2026
Important: This document constitutes a binding agreement between you ("Player") and Livecasino ("Platform"). Continued use of this platform means you have read, understood, and agreed to all terms stated herein.

1 Definitions and Scope of Agreement

These Terms and Conditions ("Agreement") govern the relationship between Livecasino and every individual who accesses or uses our platform, whether through the website at livecasino.cx or via our official mobile app. This agreement takes effect from the date of your account registration or from the date you first use our services, whichever is earlier.

In this document, "we", "us" and "Livecasino " refer to the Livecasino platform and its management. "You" or "Player" refers to any individual who registers for or uses our services. "Services" encompasses all games, promotions, financial transactions, and other features available on our platform.

  • These terms apply to all players regardless of their location within Malaysia.
  • Using the platform automatically confirms your full acceptance of these terms.
  • In the event of any discrepancy between a translated version and the Bahasa Melayu version, the Bahasa Melayu version shall prevail.
  • Livecasino reserves the right to update these terms at any time with appropriate notice.

2 Account Eligibility and Registration

To register and use livecasino, you must meet the following eligibility requirements without exception. livecasino enforces a strict verification policy to ensure our platform is only accessed by those who are legally eligible.

Age and Identity Requirements

You must be at least 18 years of age at the time of registration. Livecasino conducts a thorough Know Your Customer (KYC) process to verify each player's identity. You are required to submit valid identification documents such as a MyKad, passport, or recognized travel document.

  • Each individual is only permitted to hold one active account at a time.
  • Registering with false or incomplete information may result in immediate account suspension.
  • You are responsible for ensuring that all information provided is accurate and up to date.
  • Livecasino reserves the right to request identity re-verification at any time.
  • Accounts that fail to complete the KYC process within the specified period will be temporarily suspended.
KYC Note: Our identity verification process is typically completed within 24 business hours. All submitted documents are protected with 256-bit SSL encryption and stored securely in accordance with the Personal Data Protection Act.

Account Holder Responsibilities

Your Livecasino account is personal and non-transferable. You are fully responsible for all activities that occur within your account, including situations where your password is compromised due to your own negligence.

3 Fund Deposits and Withdrawals

Livecasino supports a variety of payment methods suited for players in Malaysia, including FPX, Touch 'n Go eWallet, GrabPay, and cryptocurrencies such as USDT TRC20, Bitcoin, and Ethereum. All financial transactions are processed through secure, encrypted channels.

Deposit Policy

  • The minimum deposit is RM30 for local payment methods.
  • Deposited funds are credited to your account immediately upon payment confirmation.
  • You may only deposit funds from legitimate sources in your own name.
  • Deposits from third parties or anonymous sources will not be accepted and will be returned.
  • Livecasino reserves the right to limit or decline any suspicious deposit.

Withdrawal Policy

Withdrawal requests are processed in under 5 minutes for most payment methods. However, requests that require additional security checks may take longer. You must complete the full KYC process before your first withdrawal can be approved.

  • Withdrawals can only be made to the same payment method used for the deposit.
  • Daily withdrawal limits depend on your account's VIP level.
  • Livecasino reserves the right to request additional supporting documents for withdrawals that exceed certain limits.
  • Winnings from bonuses are subject to wagering requirements before they can be withdrawn.
Transaction Fee: Livecasino does not charge any processing fees for deposits or withdrawals. However, your bank or e-wallet provider may impose their own fees, which are beyond our control.

4 Bonuses, Promotions and Wagering Terms

Livecasino offers a wide range of bonuses for both new and existing players, including welcome bonuses, reload bonuses, weekly cashback, and special promotions tied to specific events. All bonuses are subject to wagering requirements (rollover) that must be met before winnings can be withdrawn.

  • The wagering requirements for each bonus are clearly stated on the relevant promotions page.
  • The welcome bonus may only be claimed once per new player.
  • Livecasino reserves the right to void bonuses if abuse or fraud is detected.
  • Players may not withdraw bonus balances until the wagering requirements have been fully met.
  • Promotions may be withdrawn or modified at any time without prior notice.
  • Livecasino reserves the right to restrict bonus eligibility to specific players at our sole discretion.
VIP Players: Livecasino VIP program members enjoy better bonus terms, automatic weekly cashback, and higher withdrawal limits. Join our VIP program automatically through the VIP.

5 General Game Rules

All games available on Livecasino are operated using a Random Number Generator (RNG) that has been independently audited by accredited third parties. This ensures every game outcome is truly random, fair, and cannot be manipulated by any party, including Livecasino itself.

  • Players are solely responsible for their own betting decisions.
  • Completed game results are final and cannot be disputed.
  • Any technical disruptions that occur during gameplay will be resolved in accordance with Livecasino's official resolution policy.
  • The use of third-party software, bots, or automated methods to play games is strictly prohibited.
  • Livecasino reserves the right to void bets if there is a clear technical error in the system.

For Live Casino games, all sessions are video-recorded for audit and dispute resolution purposes. Players are advised to familiarise themselves with the rules of each game before placing a wager. The Live Casino page provides a complete guide for each game category.

6 Account Security and Privacy

Your account security is a shared responsibility between Livecasino and you as the player. We continuously invest in the latest security technology, but you must also take the necessary precautions to protect your login credentials.

  • Use a strong password — at least 10 characters combining uppercase letters, lowercase letters, numbers, and symbols.
  • Enable two-factor authentication (2FA) for an additional layer of protection.
  • Do not share your password or account information with anyone, including Livecasino staff.
  • Always log out completely when using a public or shared device.
  • Report any suspicious activity to our support team immediately via live chat.

Livecasino will never ask for your password via email, live chat, or any other communication channel. If you receive such a request, it is a fraudulent attempt and you should report it to us immediately. For more information on how we handle your data, please refer to Privacy Policy ours.

7 Accepted Player Conduct

Livecasino expects all players to interact with the platform and with each other in a respectful and responsible manner. Inappropriate behaviour will not be tolerated and may result in disciplinary action, including temporary suspension or permanent account closure.

  • The use of offensive, threatening, or abusive language in live chat or on our communication platforms is strictly prohibited.
  • Exploiting system bugs or technical vulnerabilities for unfair advantage is strictly prohibited.
  • Colluding with other players to manipulate game outcomes is strictly prohibited.
  • The use of any fraudulent methods, including unauthorized credit card chargebacks, is strictly prohibited.
  • Creating multiple accounts to claim bonuses repeatedly is strictly prohibited.
Play Responsibly: We encourage all players to set appropriate deposit and loss limits. Self-control tools are available in your account settings. If you feel that gaming is starting to affect your life, please visit the Responsible Gaming ours.

8 Account Closure and Termination

You have the right to close your Livecasino account at any time by contacting our support team via live chat. Prior to closure, any available account balance will be returned to you via your original payment method, subject to the settlement of any outstanding bonuses.

Livecasino reserves the right to suspend or terminate any player's account without prior notice in the following situations:

  • There is evidence of fraud, money laundering, or other illegal activity.
  • The player has violated any provision of these Terms and Conditions.
  • Account inactive for more than 12 consecutive months.
  • There has been an attempt to exploit the system or unfairly influence gameplay.

In cases of account closure due to fraud, Livecasino reserves the right to withhold any remaining balance until the investigation has been fully concluded.

9 Livecasino Limitation of Liability

Livecasino provides this platform on an "as is" basis and makes no guarantee that the service will always be free from interruptions or technical errors. While we strive to maintain 99.9% platform availability, factors beyond our control — such as network disruptions or system maintenance — may affect your access.

  • Livecasino is not liable for losses arising from players' own betting decisions.
  • Livecasino is not liable for losses resulting from technical failures beyond our control.
  • Livecasino is not liable for any device damage that occurs during use of our platform.
  • Any external links that may appear on our platform are not under the control of Livecasino.

10 Changes to Terms and Conditions

Livecasino reserves the right to update or modify these Terms and Conditions at any time. Any material changes will be communicated to players via in-platform notifications or by registered email. The most recent update date will always be displayed at the top of this document.

Continued use of the platform after updated terms take effect constitutes your acceptance of those changes. If you do not agree with any changes, you have the right to close your account and withdraw all your funds before the changes come into force. We encourage you to review this page periodically to stay informed of the latest terms governing your use of Livecasino.

Contact Us: If you have any questions about these Terms and Conditions, our support team is available 24/7 via live chat on the platform. You may also reach us by email at [email protected].

Why Our Terms Protection You

The Livecasino Terms and Conditions are more than a legal document — they are our commitment to every player that you will always be treated fairly and transparently.

Guaranteed Fairness

Every one of our game rules and payment policies is written in plain language with no fine print. You know exactly what you're getting into before placing any bet on Livecasino.

Your Data Is Secure

All personal information you provide is protected with 256-bit SSL encryption and managed in accordance with Malaysia's Personal Data Protection Act. We do not sell or share your data.

Guaranteed Withdrawals

Your funds are never locked on our platform. Our transparent withdrawal policy ensures your winnings can be withdrawn in under 5 minutes without any unreasonable obstacles.

Transparent Bonus Terms

The wagering requirements for every bonus are clearly stated and reasonable. No hidden conditions, no traps. You know exactly how much needs to be wagered before withdrawing your bonus wins.

Dispute Resolution

If any dispute arises regarding a game or transaction, our experienced support team is ready to resolve it fairly within 24 business hours, 7 days a week.

Self-Control Tools

We provide deposit limit, loss limit, and self-exclusion options that you can activate at any time. Our commitment to responsible gaming is part of the Livecasino platform's DNA.

Understand Our Terms? Join Livecasino Today

With clear and transparent terms, you can play with full confidence. Register a free account in under 2 minutes and start enjoying over 1,200 top games.

Secure & trusted platform  •  24/7 support  •  Withdrawals < 5 minutes

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